Fuss Free Property Management
Fuss Free Property Management
Fuss Free Property Management
Property Management Made Right . . . A Property Management Company Made for Property Investors By Property Investors
Most property managers are awful. But it’s not their fault - increased complexity, time constraints and rising expectations have changed everything.
The key to more profitable properties is monitoring every aspect of your property in excruciating detail. With our Vanilla Care Dream Builder Program you have 4 sets of eyes (experts) doing just that.
As property investors we got tired of the roadblocks and incompetence keeping us from our goals. . . We built a property management company from the ground up just for you.
Discover How Our Vanilla Care Dream Builder Program Can Manage Your Properties Better, Help Your Profits Soar, AND Help You Get More Properties
As we said, Property Management has become far more complex over the years and the demands/requirements to be an expert in a whole range of areas related to legislation, procedural issues, and relationships are becoming daunting. Then on top of that, the need to deal with the issues of maintenance and being able to do the inspections.
Do you know when a maintenance job is being over serviced? Importantly, we do.
Expertise and time constraints are now serious challenges.
Tenants, interestingly, as well, are a lot more aware of their rights, which makes it a lot more challenging as well.
So, when we say that most property managers are awful, we mean it.
But realistically, it’s not their fault.
Rather it is the result of an outdated business model.
Long gone are the days when one person has the capacity/expertise to deal with all these moving parts.
And, unfortunately, when they try…. the result is overwhelmingly, things falling through the cracks.
As we like to say “You don’t know you’ve got and bad property manager until you do”
….and that can be a costly learning curve.
Your solution, quite simply, is Vanilla Care Dream Builder…where you get 4 pairs of eyes (experts) watching over every aspect of your property in excruciating detail:
- property experts,
- maintenance experts,
- people experts for tenant issues and owner communications,
- and legislation experts
And, it’s all coordinated with a single point of contact just for you so that you know what’s going on all the time.
All of these experts with the sole focus of helping protect you and helping you increase profitability so you can get more properties.
Remember the saying “The whole is greater than the sum of its parts” – well that’s is truly what Vanilla Care Dream Builder delivers.
The magic is in the checks and balances that each expert bears upon all of the others.
Quite simply – your property dreams couldn’t be in better hands.
There was nothing out there good enough, so we built it. We originally built it for ourselves to manage our properties, but word got out and in 3 years we had over 1,000 property investors using our property management service.
If I offered to manage your property that gives you . . .
- Quick, responsive and accurate communication
- Expert inspectors providing 3 detailed inspections per year
- Legislation compliance to keep you up to date on the always changing laws
- A dedicated internal maintenance and trade team to assure you get the best solution and price on maintenance repairs quickly
- Access to additional investment properties before they are offered to the general public
- Ways to increase rent and making a better experience for your tenant by making simple adjustments to your properties
- Access to $2,000 – $7000 in Maintenance Funding RIGHT NOW for repairs
Would you take me up on my offer?
Investing 15 minutes to talk with us will be the best business decision you ever make for your property investments and management.
If you’d like to explore how we can help, book a confidential 15-minute call so we can get to know each other.
Why We Succeed:
“I am a full time property investor with a very large rent roll, I was tired of getting quotes to fix all the issues I have with my property portfolio so I started my own maintenance company to fix things. I was tired of being ripped off by Builders and contractors. (I was a builder by trade for 30 years, so I know what is required on most jobs.) My team only works for me and the properties we look after for other property investors we manage through Vanilla Rentals, we usually are 20-35% more affordable and the time frames are very quick for getting things done. We are not in the game to specialise in house extension or renovations. We only work on getting properties back into rentable condition so the rent keeps coming in, keeping the tenants happy and keeps the investment property performing. Many of the investors we work with were extremely disappointed in their old management company and the lack of things not being fixed and poor communication. With Vanilla Rentals, we fixed that.”
- Quick, responsive and accurate communication
- Expert inspectors providing 3 detailed inspections per year
- Legislation compliance to keep you up to date on the always changing laws
- A dedicated internal maintenance and trade team to assure you get the best solution and price on maintenance repairs quickly
- Access to additional investment properties before they are offered to the general public
- Ways to increase rent and making a better experience for your tenant by making simple adjustments to your properties
- Access to $2,000 – $7000 in Maintenance Funding RIGHT NOW for repairs
If you’d like to explore how we can help you, book a confidential 15-minute call so we can get to know each other.
Why are you looking for a property manager?
As an investor, there’s three things you need:
- Be protected from incompetence
- Protect Your Property
- Get More Properties – solving the finance puzzle (we will show you how).
The Problem Most Investors Are Having in Today’s Market
It’s frustrating isn’t it? You worked hard, saved money and bought an investment property (or several). You have dreams and goals. You just want to have someone manage your property and care about it the way you would.
So you hire a company and everything is fine until something happens and the incompetence hits the fan.
Calls don’t get returned. Communication is awful. Updates are slow. What should be minor maintenance issues turn into massive maintenance nightmares costing way more than they should. You don’t know who, or what to believe. You have no time. Your dream is a nightmare because you are dealing with incompetence all around you. You should be focused on money making activities but you get sucked into your property and it seems like EVERYTHING depends on you. It is EXHAUSTING.
We get it.
And then problems started happening . . . can you relate?
. . . A termite problem went undiagnosed on a routine inspection and cost us thousands. A minor leak was not communicated costing us tens of thousands when the pipes burst. QCAT legislative issues cost us so much time to understand because we couldn’t get a good answer from our property manager.
Why Most Property Management Companies Fail to Give You The Service You Deserve
Property management companies typically have one property manager that takes care of everything for you. You never know if you have a good property manager until something happens.
The typical property manager doesn’t have the bandwidth – they have to take care of everything on your property – all the inspections, the reporting, maintenance issues, getting quotes, scheduling maintenance, ensuring it got done correctly – it’s a lot.
And then there’s the dealing with tenants, rents and legislative compliance and issues.
They have so much to do. They have so many hats to wear that they get stretched thin. Dealing with a few properties is taxing enough, add tens or hundreds and it is overwhelming.
Overworked and underpaid, sometimes things don’t get done.
Maybe you have experienced that?
And then add to that, NOBODY is overseeing their work or checking in with them.
One landlord recently commented “I haven’t seen my property manager for over 12-months!”
Before we started Vanilla Rentals, our experience was no different.
Sure our property manager was nice, but she was over-worked, severely underpaid for all the hats she had to wear, had little experience with building and maintenance so she could never give us the information we needed when we needed it.
Property managers are typically made up of well-intentioned inexperienced people that don’t understand what investors want and how to deliver it to them.
Inexperience and lack of accurate and timely communications drove us crazy. We were not getting updates on where the properties were at.
And then we had problems with our properties . . .
“The Termite Nest”
The property had a termite nest that would have been quick and inexpensive to fix. Unfortunately, the property management company and inspection didn’t pick it up. It cost $20,000 to fix it. Ugh. Not fun.
$700 or $16,000 for Stairs?
We received notice that a property had a problem with the stairs. The property management company got quotes that said it would cost $16,000 to replace the stairs. Something didn’t seem right so we had our internal maintenance team look at it. They inspected it and found that instead of a whole new staircase, just TWO STAIRS needed to be replaced to bring it to code. The cost – $700 total. What would you rather pay – $700 or $16,000?
The property management company will get quotes for you and it’s up to you to decide what to do.
- Do you feel comfortable knowing what work should and shouldn’t be done?
- How do you know if you are protected from liability?
- Do you know if you are being ripped off?
When problems came up, we couldn’t get good answers to our problems. Many times our calls wouldn’t be returned for days, or worse, would go unreturned.
Schedule your free, no-obligation initial 15-minute phone call.
We came to the conclusion that property managers were pretty useless.
Turns out we weren’t the only ones to feel this way.
So we did something about it . . .
As investors, we created a property management company specifically for the investor.
We made a property management company the way we wanted it to be.
So instead of the traditional awful service . . .
Imagine it’s a year from now, it’s a Friday afternoon, you’re closing your laptop about to get away for the weekend to have some fun, you’re reflecting back on what’s happened:
- You’re smiling because you have had no headaches with your property
- You had maintenance done but instead of getting quotes thrown at you, you had a maintenance team visit the property and review the work needed to be done ensuring you have the BEST solution
- Whenever you need someone or information, you got it right away
- You increased the profitability on your property, the property is servicing the debt load, and now the bank is giving you new loans for more properties!
- You feel confident about your investment property and the rents collected, and you are now reflecting on other properties to buy
- You have an inside track on new investment opportunities through our exclusive arrangement with our builder
What is Vanilla Care? What is Vanilla Care Dream Builder™?
Our aim was to create the best property management company first in Brisbane, and then down the Gold Coast and then the rest of Australia. We want to be recognized as the best property management company in the world.
If you could build your dream company to manage your property, how would you build it? What would it look like? That’s what we started with.
We built the company for ourselves, then when our friends saw what we had done and how incredible it worked, they wanted us to manage their properties.
And then it grew and grew and grew to over 1100 properties under management in just three years!
The real problem we experienced is that most property management companies are afterthought. They are an afterthought to their sales. The created the property management side of their business strictly to create more real estate sales.
They are not designed and built from the ground up with the investor and tenant in mind.
We built Vanilla Rentals from the ground up. As investors and builders, we wanted to focus our efforts on accomplishing our dreams. We needed a company that would take care of the problems associated with our existing properties.
We created a company for ourselves. And then word got out and we started sharing our services with investors like you who share the same ideals, hopes and dreams.
Our entire experience, our entire Vanilla Care, our Vanilla Care Dream Builder™ and our entire business was built for this sole purpose – to protect and enhance your dreams.
To successfully manage your property, you need:
- A point of contact – this is your Vanilla Care Clientelle Person
- Expert inspection 3x per year to ensure the property is well-maintained
- Maestro – to ensure all activities are coordinated effectively and efficiently
- Confidante – someone you can talk to about any concerns
- Maintenance team – only pay for what’s needed and never overpay
- QCAT Legislation Updates – ensures you are compliant.
You need a property management company for:
- Renewal process
- Application process
- Inspections
- Legislative compliance
- Maintenance
- Entries and exits
One person CANNOT do everything.
With our Vanilla Care Dream Builder™, you have a TEAM working for you.
Schedule your free, no-obligation initial 15-minute phone call.
Our Vanilla Care Dream Builder™ System
What Can You Expect?
You can expect that we will take care of you and your property and look out for your best interests.
“Superior Service Has Almost Generated a New Property For Us Out of Thin Air!”
One investor had a property that was vacated. We performed an inspection on the property and compared it to others in the neighbourhood. We found that the property could rent for $380 per week now, but it would rent for $450 if it was done up. The investor agreed but didn’t want to invest the money all at once now, so we gave him 3rd option – we said, let’s rent it for $420 and have upgrades done over time. The investor was THRILLED with this suggestion. They would make an additional $40 per week ($420 – $380). Over the year, that is an extra $2080 per year!
If you do this over a couple of properties, it would allow you to service the loan allowing you to get another property.
A traditional property manager won’t do this for you.
Will an app do this for you?
“Saved me thousands! Where Else Can You Get This Service and Attention to Detail?”
A landlord had just finished upgrading his property and sent us pictures that he wanted posted for potential tenants to see. The owner had a toxic mould issue and needed to get it cleaned up. He spent about $10,000 on getting his property repaired and ready for rent. He lived in Sydney and was locked down so he couldn’t come up and see the property. He had people come in to tidy it up and sent us the pictures to post online.
One look and there’s no way we were going to put those photos up. You see, there was a bush at the front of the property that was overgrown and didn’t look good for advertising! Our Vanilla Care Maestro immediately hopped in her car, equipped with only hedge clippers and a camera, and drove to the property. A quick trim and tidy and a quick mop of the floor and it now looks like a beauty ready to go online…
Had we just posted the photos, he would have lost rent, maybe he would have lost $1000 – $3000 per year. That could be the difference between showing the bank great profitability and getting another property.
The owner was astonished that we did this. The place looks great!
We are obsessed over our clients.
Getting the job done. Delivering the result.
You can’t get that from an app!
This is built into our DNA.
This is our Vanilla Care Dream Builder™.
This is what we do.
Ready to talk?
If I offered to manage your property that gives you . . .
- Quick, responsive and accurate communication
- Expert inspectors providing 3 detailed inspections per year
- Legislation compliance to keep you up to date on the always changing laws
- A dedicated internal maintenance and trade team to assure you get the best solution and price on maintenance repairs quickly
- Access to additional investment properties before they are offered to the general public
- Ways to increase rent and making a better experience for your tenant by making simple adjustments to your properties
- Access to $2,000 – $7000 in Maintenance Funding RIGHT NOW for repairs
Would you take me up on my offer?
We also will give away:
- Landlords: Monthly drawing with one landlord receiving $2000 in FREE maintenance!
- Tenants: Monthly drawing with one winner receiving $500 cash!
Every part taken care of. Property management fuss free. Get the service you deserve.